Descrição
The 4* Louis Fitzgerald Hotel requires an experienced Assistant Front Office Manager.
We are currently recruiting for an experienced Assistant Front Office Manager with a minimum of 2 years' experience in a senior role of a Hotel Front Office.
The Job:
- To assist with the smooth running of the Front Office department
- To ensure complete guest satisfaction & anticipate guests needs through the prompt handling of guest queries
- To create an environment where the team are up-selling and cross-selling
- Abilty to communicate with all departments of the hotel.
- Provide training, encourage development and motivate your department
- Participate in management meetings
- To have full knowledge of the hotel facilities
- To follow the Louis Fitzgerald Hotel Cash Handling procedures & manage guest bills.
Qualifications / Experience required to do the job:
- Working knowledge of Front Office Systems, Opera Cloud desirable
- Must have previously demonstrated leadership ability with the ability to manage and train staff
- Must be flexible, enjoy a challenge, and is able to work outside the comfort zone while maintaining the ability to be objective and positive
- Must be standards driven and detail orientated
- Excellent interpersonal skills, fluent in both verbal & written English.
- Excellent organizational and communicational skills
- Benefits_
- Extensive training in all aspects of the role
- Career progressing opportunities in a dynamic and expanding group
Job Types: Full-time, Permanent
Pay: €35,000.00 per year
Benefits:
- Bike to work scheme
- Employee assistance program
- Employee discount
- Food allowance
- On-site parking
Work Location: In person