Alexandra Garcia Silva

Alexandra Garcia Silva

Customer Care Agent

Being really good at my job is what truly drives me! The incredible journey of finding my passion leads me to doing many different things, in diverse organisations.

Museum Mediator; Visitor & Event Manager

PO.RO.S Museum (Ancient Rome)
- (1 year 6 months)

Marketing Specialist (Design of Pricing Strategy; Communication Strategy). Schools & Protocols and Visitor Manager. Visitor guide (Ancient Rome). Responsible for creating and editing original museum contents (Exhibition texts; Catalogue; Learning Programme; Exhibition Apps).

Marketing & Sales Manager

ARCIL (NPO)
- (7 months)

Management responsibilities in some business units: Bar & Events, Ceramics, Gardening, Dry Cleaning. Enforcing senior management guidelines. Development of marketing plan and implementation of marketing strategy.

Customer Service Specialist

FNAC
- (1 year 4 months)

Customer Service Assistant. Customer claims management.

Customer Service Assistant

Primark
- (2 years 2 months)

Customer Service. Management of stocks and orders. Sales analysis. Teams coordination.

Junior Project Manager

Mundiconvenius
- (7 months)

Organization and management of meetings and conferences. Management of individual or groups appointments. Management of technical exhibitions. Event management: XX Congress of EADV (8.000 people); II Meeting of the Portuguese Contraception Society (250p.); IX Allergology Meetings (150p.).

Marketing

Universidade de Coimbra
- (4 years 8 months)

1Customer Care
2Coordinating Teams
3Back-Office
4Event Management

English

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Português

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Svenska

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Español

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Français

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Alexandra Garcia Silva has no sign languages