Rui Leite Gonçalves

Rui Leite Gonçalves

E-Commerce Partner Service Operations Supervisor

. lead, advise, mentor, train and supervise the team . coordinate activities and work tasks . implement policies and procedures . collaborate in problem-solving . evaluate team

E-Commerce Partner Service Operations Supervisor

Farfetch
- Now

Beyond the previous functions: . lead, advise, mentor, train and supervise the team . coordinate activities and work tasks . implement policies and procedures . collaborate in problem-solving . evaluate the performance of the team

E-Commerce Partner Service - France & Benelux

Farfetch
- (1 year 6 months)

. Manage and follow through on all needs (to and from boutiques) with speed and effective result . Answer queries from partners liaising with relevant teams for resolutions . Drive KPIs daily, and effectively follow up with boutiques . Seasonal activities such as markdown implementation and site stock clean ups . Coordinate online setup and training for new boutiques

Junior E-Marketing Manager

LEOO
- (1 year 9 months)

Autonomously animating 14 online loyalty programs: B2C & network incentives B2B of major brands such as Nestlé, Toshiba, Allianz, Poiray, Baume & Mercier and Le Parisien: . content writing - weekly newsletters - customer relationship management - assisting the manager during meetings with clients and partners (e-commerce websites)

Sales Representative BtoB

LaPubQuiRoule
- (10 months)

Increasing business opportunities through various routes to market: . develop sales strategies and setting targets. . collect customer feedback and market research. . negociation, sales planning, building relationships, staffing, managing processes, market knowledge

Marketing Assistant

Brandkey - Marketing Activation
- (1 year)

. Prepare promotional presentations . Upon direction support the marketing team in daily tasks . Lead and organize marketing events . Manage 2 key accounts: OLÁ and PEPSI

Digital MArketing & Management

Weller International Business School
- (1 year)

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Marketing & Management - Master 1

Welle International Business School
- (1 year)

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Communication & Journalism

Universidade Católica Portuguesa - Faculdade de Filosofia de Braga
- (2 years)

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1Feramentas MS Office
2Communication Skills
3negotiation skills
4Mailchimp
5Team Management
6Stress management
7Team work
8Digital & Social Media
9Abode Photoshop
10Adobe Indesign

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Rui Leite Gonçalves has no sign languages