EMPREGO

Customer Support Executive

ABS-Karachi, Paquistão

Company Overview:
ABS International is working in the IT and Logistics Industry for 15 years. We are working aiming to help our customers with exceptional services. Are you ready to join a comprehensive work environment to achieve excellence? We are looking for a Customer Support Executive to join our energetic team and enhance your skills.

  • An O-Level and A-Level or equivalent qualification
  • Fluency in English
  • Ability to complete assigned tasks on time
  • Prioritizing, time management, and organizational skills.
  • Must possess a tendency to handle tricky scenarios
  • Excellent communication and negotiation skills.
  • Excellent verbal communication skills
  • Multi-tasking skills
  • Basic PC keyboarding and Microsoft Office skills.
  • Exceptional Customer service skills
  • Ability to adapt to situations & act accordingly
  • Problem-Solving skills
  • Flexibility to work in a fast-paced environment
  • Professional appearance

Responsibilities:
As a Customer Support Executive, you’ll bring your expertise to deliver exceptional customer support to customers. You will get to work with top technologies and systems while having a dedicated team of leaders and peers to support you.

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Answering promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Knowing our service to answer customers’ questions accurately.
  • Ensure customer satisfaction and provide professional customer support.
  • Establish, develop, and maintain positive business and customer relationships.
  • Proactively identify business needs and formulate a plan of action.
    Salary: As competitive as of Market

Benefits:

  • Gratuity
  • Incentives & Bonus
  • Medical insurance
  • Dependability Allowance
  • Uncapped Commissions
  • Permanent Employee Status
    Timing: Evening Shift (07:00 pm to 03:00 am) and Night Shift (11:00 pm to 07:00 am)

Location: Gulshan e Iqbal Block 13/C University Road, Karachi.

COVID-19 Precaution(s):

  • Social distancing and other COVID SOPs must be responsibly followed.