1st Level Operations Support (with French Language

At Ericsson, you can Make the Difference!

Because working here isn’t just a deal. It’s a big deal. This means that you get to improve our 140+ years of experience and the expertise of more than 95,000 colleagues worldwide. As part of our international team, you will help resolve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to lead change; setting the bar for technology to be inclusive and accessible; improving an intelligent, sustainable, and connected world.

Ericsson is a world-leading provider of telecommunications equipment and -services to mobile
- and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. We are on the road to 5G and will build the networked society and the internet of things (IoT). Now we are looking for Young Talents that would like to be part of the ICT future. Come and discover what makes YOU + ERICSSON a powerful combinationAre you in?

Our Great Opportunity

We are now looking for a 1st Level Operations Support for the coordination, support, and execution of proactive and reactive maintenance activities.

You will:

• Be the first point of contact for specific software and hardware solutions delivered to customers.

• Be in charge of alarm monitoring in IT/Telecom networks.
  What we are looking for:

• Graduates with a powerful desire to learn about telecommunication networks.

• Proficiency in English and knowledge of French (all levels)
• Availability to work in shifts (day and night).
• Perseverance, initiative, self-confidence, and practical spirit.
• Communication and interpersonal skills
• Ability to multi-task

• The will and ability to work in a fast-paced, ever-evolving environment and learn, learn, learn!
  Why you want to work with us:

• Opportunity to be a part of an international company powered by technology and customer interaction.

• Industry-related training, development, and mentorship from our team
• Practical experience in ongoing projects with the top Telecom operators.
• Exposure to the most recent trends of global technology such as 5G and Cloud.
  What's in it for you?

Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in an environment where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to create an impact is endless.

Tipo de oferta: Período Integral, Integral/Full-time

Horário de trabalho:

• Turno de 8 horas

• Turno rotativo
  Teletrabalho:

• Sim