Descrição
قطاع العمل
Flynas Commercial
سنوات من الخبرة
3 سنوات
مستوى الخبرة
خبرة متوسطة
المتطلبات العلمية
درجة البكالوريوس
اللغات
الإنجليزية
الأفضلية من ناحية الجنس
لا تفضيل
نوع الوظيفة
دوام كامل
تاريخ الإنضمام
حالاً
الفئة العمرية
لا تفضيل
الشهادات المطلوبة
N/A
التوصيف الوظيفي:
Commercial Technicalities
- OTA Onboarding (Flight Booking Integration)
- OTA Pre-qualificationReview and comment on the API Checklist.
- API TEST/PRODUCTION Environments, prepare the needed API info.
- Ensure all questions pertaining to API services are answered/resolved.
- Perform QA for validation on UAT Certification Document.
- OTA Onboarding (SSR/Bundles Integration).
- Adhoc support - extend assistance to any API related issues that OTA may encounter.
- Flynas-initiated Changes - if any changes are done on the backend (Navitaire) that impacts the API, this should be communicated to OTAs and ensure that they comply and test the changes.
- Global responsibility for OTA channel in close cooperation with GDS & OTA Supervisor.
- Maintain OTA incentive contracts by working with, Revenue accounting and Account payable under the supervision of GDS & OTA Supervisor.
- Enhance relationships with third party suppliers and ensure ongoing delivery of SLAs as well as driving new product implementation.
- Work effectively to support project timelines for the implementation of new products and services.
- Maintain knowledge and awareness of other airline distribution strategies and trends.
- Maximize flynas investment in distribution technologies by utilizing these systems to their full potential as per industry best practices.
- Utilize industry knowledge, relationships and experience to architect solutions to common problems, particularly of a local or regional nature.
- Contribute to commercial team objectives and KPIs.
- Work proactively with all third-party suppliers to develop strong business relationships.
Flynas
Policies and Procedures
- Ensure that commercial and operations departments are aware of new and innovative technologies, and recommend how these can be utilized to the company’s competitive advantage.
- Execute the rollout of the distribution strategy, including all associated product enhancements and upgrades
- Fulfill business processes to ensure best practices are shared throughout OTAs using API.
- Support project management processes, develop test cases and maintain UAT.
acceptance testing for new and upgraded software. - Monitor the performance of OTA Distribution through API ensuring optimal revenue and cost.
- Define and execute the overall Distribution strategy for OTAs and Metasearchers (Direct connect). Reporting & document Control
- Analyze and report on statistics showing system usage and customer experience, with a view to recommending improvements to the customer experience and conversion rates.
- Work alongside Sales and Customer Care team to understand customer feedback from OTAs and Metasearchers using API, and recommend corrective actions where appropriate.
Cost control
- Maximize OTA revenue with strong focus on L2B cost.
- Commercial responsibility in assisting Senior GDS & OTA Team with OTAs’ and MSEs’ contracts, relationships and relevant cost.
متطلبات الوظيفة:
- 3 - 5 years’ experience in related filed.
- Ability to explore/search documentations to find solutions and answers.
- Ability to use SOAP clients to call the API.
- Experience in the airline industry and/or airline distribution companies and/or OTA.
- Basic understanding of navitaire.Expertise with core airline reservation systems.
- Expertise with OTA (Online Travel Agencies) sales through basic standards of API Application User Interface.
- Experience working with the Novitiate or LCC distribution teams is recommended.
- Expertise working with airline e-Commerce platforms.Expertise of working with indirect sales vendors such as major OTA suppliers.
- Knowledge in distribution system technologies and latest industry trends.
المزايا:
رواتب جاذبة
30 يوم اجازة سنوية
الفوائد العائلية