A sucessful company in the online industry is looking for an English Customer Support Agent to join its Lisbon Team!

This role has key responsibilities to ensure that our Clients receive the best customer support level.

Desired profile:

  • Fluency in English - A MUST
  • Good knowledge of computer office tools;
  • Proactive and dynamic, solutions and customer oriented, team player, good communications skills, multidisciplinary inter and intra-team skills.
  • Tech savvy + multitasking, able to take real time chats, answer inquiries on chats, tickets and phone calls.
  • Previous experience in call-center/customer support and/or B2C sales teams (Telemarketing/Telesales) is valued.
  • Comfortable with sales.
  • Availability for rotative shifts.
    Our offer:

  • Paid initial formation (two to three weeks)

  • Work contract directly with the company and competitive salary
  • Performance bonuses
    Do you want to embrace a new challenge? Send us your CV! Come and be part of the team!

Tipo de oferta: Período Integral, Integral/Full-time

Benefícios:

  • Cartão/Ticket refeição
    Horário de trabalho:

  • Turno de 8 horas

  • Turno rotativo
    Remuneração suplementar:

  • Adicional nocturno

  • Bónus de performance
  • Comissão
  • Décimo terceiro salário
  • Hora extra
  • Subsídio de Natal
    Idioma:

  • Inglês (obrigatório)
    Disponibilidade para turnos:

  • Turno diurno (obrigatório)

  • Turno noturno (obrigatório)
    Teletrabalho:

  • Temporariamente devido à COVID-19