Descrição
*When you join Verizon
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.
What you’ll be doing...**
As HR specialist you provide operational HR Support for our Dutch population. This function allows the businesses to operate customer focused, efficiently, cost-effectively and in compliance with regulatory and industry practices. You will be part of the International HR services team and report to the Manager HR SSC EMEA. You will have a close collaboration with all HR departments. The role will be based in Amsterdam, The Netherlands. You will work in a Hybrid model where Work from Home will be combined with regular office visits.
- Hires, Employee Self Service, Manager Self Service. Create contract addendum when needed, in line with the internal and country guidelines to ensure compliance.
- Be available to answer and resolve frontline HR queries from Verizon employees and managers using an eCRM ticketing system, within specified service level agreements and targets.
- Take ownership for closing queries requiring third party involvement (e.g. other internal HR departments, solution providers, HRIS, policy/process owners etc.)
- Maintain employee databases using PeopleSoft/Workday, GSuite tools and other web-based systems as required ensuring HR data is secure, correct and updated at all times.
- Contribute to and participate in systems implementations and process improvement initiatives.
- Undertake general administration duties as required and identify opportunities to streamline processes wherever possible.
- Develop and sustain sound working relationships with internal customers, peers and other stakeholders.
- Act as primary contact with external providers and internal Comp & ben department.
- Responsible for the work references in line with the internal and country guidelines to ensure compliance.
- Responsible for the Leave of Absence Administration (vacation, sickness, family friendly absences) in line with the internal and country guidelines to ensure compliance.
- Support the Case management of global mobility activity (e.g., immigration requirements, inter country transfers) to ensure compliancy.
- Support the onboarding of new employees in close collaboration with the New Employee Support Team (NEST).
- Responsible for the HR vendor process administration for the assigned countries, including HR related invoice processing and PO creation in close collaboration with internal Comp & Ben department and Local Finance.
Where you'll be working:
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
What we’re looking for...**
You'll need to have:
- Bachelor's degree or relevant experience.
- Fluency in English and Dutch (Written and Verbal).
Even better to have:
- A strong interest in HR required, progressed experience.
- Strong administration skills combined with a hands on mentality.
- Highly proficient in the latest word processing, presentation, and data analysis software (e.g. Microsoft Suite, Gmail), PeopleSoft experience.
- Demonstrated ability to prioritize and multitask in a fluid, fast-paced environment within a global matrix organization.
- A team player mentality with a high focus on customer service.
- Effective oral and written communication skills.
- Fluency in an additional European language.