Descrição
Description:
Be responsible for providing technical pre-sales support for non-complex and transactional business opportunities, where it is accountable for designing and validating the solution design for these opportunities. This may either be by engaging directly with Sales and Bid teams for less complex solutions, or by working as part of a team under a senior Solution Authority in order to provide design support for complex solutions.
- Engage with customers on specific opportunities - opportunities will typically be Framework or repeatable solutions.
- Escalate complex or non-standard opportunities
- Providing technical advice & support for transactional business requirements
- Undertake feasibility checks and design activity in order to validate solution delivery and provide cost inputs to commercial quotes
- Produce customer specific diagrams and supporting text for proposals, and produce appropriate design documentation to support orders
Technical/Professional qualifications:
Ability to undertake simple solution design in one or more of the following areas:
Network Automation & Scripting
- SDWAN and Wide Area Network (WAN) services
- CPAAS/Voice, Unified Communications and Collaboration products
- SD-Access /Switching and routing technologies
- Unified Endpoint Management and Mobile Data and Connectivity
- IT/Telecoms background and experience
- Network Scripting and Automation background
Basic technical knowledge in the theory of one or more of the following:
IP Networking
- Voice Networking
- LAN Technology (Ethernet, WiFi)
- WAN Access Technology (xDSL, Ethernet, SDH)
- Scripting
Skills:
MicroServices and APIs
Data Driven Decision Making
Dev Ops
Cloud
Security
Architecture and Design
Software Engineering