Descrição
About the job Salesforce Administrator-UK/USA Hours (Contract) RSA/Remote L63XW39W:
Our client requires the services of a Salesforce Administrator.
POSITION: Contract role for 12 months (possible renewal-not guaranteed)
COMMENCEMENT: As soon as possible.
REQUIREMENTS:
- 3-5+ years' experience and an advanced understanding of core Salesforce product offerings (Sales, Service, Community, Platform)
- Marketing Cloud experience a significant plus
- Salesforce CPQ experience a significant plus or Revenue Cloud
- Field Service Lightning experience a significant plus
- Self-starting and self-motivated to deliver exceptional client service. Must be proactive in promoting services and teams.
- Learner mentality - constantly seeking to build professional knowledge and experience. Passionate about staying on top of Salesforce offerings - i.e. AI, Marketing Automation, eCommerce, FSL, etc. We need team members who want to expand their knowledge and bring that to forward in client solutions.
- Knowledge of VisualForce
- Understand and present a platform first mindset - solving problems with the least expensive and most efficient tools available, that are easily adopted and supported by clients
- Experience with complex data modeling and data integration tools
- Experience with data conversion/migration, and leveraging ETL tools to accomplish repetitive manual tasks
- Experience integrating Salesforce with various business systems, and leveraging a range of approaches
- Comfortable contributing to and establishing leading practices around: environment management, releases management, and deployment management
- Strong track record of client service delivery - client references a significant plus
- Salesforce Certifications
THE ROLE:
- Build and manage positive client relationships, where we deliver more value than expected
- Recommend and implement platform leading practices
- Directly interact with clients, to understand the business challenge they are trying to solve
- Present solution options to clients with a recommendation based on pros/cons of the impacts and costs
- Deliver solutions leveraging out-of-box Salesforce capabilities and custom development when needed
- Coach clients and team members on technical implementation practices
- Contribute to a fun, collaborative, and open work environment where everyone is encouraged to be themselves and do their best work
- Take ownership and be accountable for delivery quality and customer satisfaction
- Internal Salesforce project development