Receptionist

Greeting visitors and clients in a warm and friendly manner.

• Deal with customer enquiries in a friendly and efficient manner.
• Manage the door entry and exit system effectively.
• Ability to maintain a positive, friendly attitude even under high pressure.
• Deliver the ultimate fitness experience to all members and visitors.
• To deal with membership and sales enquiries and carry out administrative duties.
• Excellent organizational, multitasking skills and attention to detail.
• Solid written and verbal communication skills.
• provide high quality customer service.
• Proficient in Microsoft Office and other necessary computer programs.
• Maintain a positive attitude and friendly demeanor.
• Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members.
• Preparing new membership documentation explaining terms to customers and arranging payment methods.
• Perform data entry and filing activities.
• Assist with administrative and clerical tasks as assigned.
• Build and promote strong, long-lasting customer relationships by partnering with the members and understanding their needs.
• Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Gym.
• Provide the highest level of customer service to all members, guests and visitors upon arrival.
• Updating member records with new contact information and payment details
• Preferably experience working in a hotel receptionist or guest service agent.
• Minimum 3 years experience.

Job Types: Full-time, Contract

COVID-19 considerations:
Yes

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Experience:

• receptionist: 3 years (preferred)

Language:

• English (preferred)