Descrição
Purpose
The main purpose of this role is to collaborate with Area Operations Leaders, Store Leaders and Teams in order to execute holistic HR solutions that empower the stakeholders to achieve its strategic objectives.
Experience & Qualifications
Minimum 4 years Human Resources experience (Retail experience advantageous)
Matric with a relevant tertiary qualification in Human Resource Management / Industrial Psychology
A valid driver’s license
Microsoft Office proficiency
Role Responsibilities:
Participate and contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional customer service as well as that guides and directs best practice of continuous learning, improvement and cohesiveness.
Create and execute Human Resource operational plan and solutions to ensure that all HR services are delivered within agreed upon timelines, set standards.
Build and maintain effective business relationships with all key stakeholders by initiating and maintaining regular interactions and acting as a trusted advisor.
Partnering with Area Operational Leaders, Store Leaders and Teams to effectively implement innovative HR Solutions and ensure the achievement of goals in line with the Company strategy
Keep abreast of trends, legislation aimed at managing organisational change, engaging employees, increase organisational effectiveness and best practices within the HR industry to optimize service delivery.
Act as a change agent by providing support to implement changes within the business.
Collaborate with the Leaders and Teams to influence the execution of Employment Equity plans and monitor the progress of the plan through talent management and recruitment practices.
Implementing and enforcing policies and procedures
Implement sound employee and industrial relations practices and support the resolution of employee relations matters.
Workforce planning and capacity building
Talent Management including recruitment, selection, performance management and succession planning
Actively enabling and ensuring a learning and development culture
Effectively and accurately perform and control HR administrative functions as well as adhere to payroll and employee benefits processes in line with agreed quality standards and timelines.
Support and participate in the execution of HR projects and interventions
Partner with HCBP’s in initiating and improving the effective delivery of HR solutions, while integrating and sharing best practices.
Assess HC service delivery by maintaining regular interactions with business stakeholders.
Competencies Required
Client-centric and focused on customer service and diversity
Self-Awareness and Insight
An excellent communicator and the ability to engage with business and stakeholders
An effective team player
Results & solution focused
Ability to make sound decisions
Resilient and tenacious in a fast-paced and ever-changing environment
Ability to prioritize, manage your time, maintain high levels of drive and initiative while under pressure
Methodical, detail-orientated & accurate
Ability to manage and resolve problems and conflict
Proactive, innovative, passionate, committed, self-motivated, driven and trustworthy
Emotional Intelligence
Business Acumen
Change adaptability
Planning, Organizing and controlling