Descrição
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break!
THE ROLE
With aspirations to transform how we service our customers, you will ensure the smooth execution of strategic projects related to the global expansion of our Fulfilment Network. Reporting to the Program Manager, you will be in charge of delivering strategic projects on time and within budget, ensuring our project portfolio makes us better, faster, cheaper and that we are constantly improving our services.
WHAT YOU'LL DO
- Lead the delivery of fulfilment-based projects.
- Report on assigned projects across the portfolio, ensuring budget and scope are followed, dependencies are managed and risks flagged accordingly.
- Find new ways to overcome prioritisation challenges, showstoppers and project blockers.
- Highlight the 'FxFF strategy' as the overarching objective within all project deliverables.
- Organise steering committees for strategic projects, ensuring senior leadership team is kept informed.
- Track project performance and assess opportunities for improvement or the acceleration of project delivery.
WHO YOU ARE
- 5 years experience in fulfilment-based projects.
- Project Management and Supply Chain/ Logistics qualifications desirable.
- Experience delivering complex projects on time, in scope and budget (including creation of business cases/ managing Capex requests).
- Senior leadership management skills and ability to excel in complex challenges.
- Customer ethos.
REWARDS & BENEFITS
- Health insurance for the whole family, flexible working environment and well-being support and tools
- Extra days off, sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program
- FARFETCH Equity plan
EQUAL OPPORTUNITIES STATEMENT
- FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
Before Applying