Descrição
Job Purpose:
Bidvest International Logistics (BIL) is looking for Logistics Administrator to provide operational support and facilitation in the process flow of cargo from the time that an Import pre-alert / Export order is available, until the goods are delivered to the Importer / Exporter.
The successful incumbent will need to ensure that all operations files and shipments, reports, processing and filing of documents for all operations are done in accordance with the KPI's and BIL Standard Operating Procedures.
This position is to be based on-site at our client in Silverton (Pretoria)
Qualifications & Experience:
- Grade 12
- Certificate / Diploma in Logistics / Relevant tertiary qualification would be advantageous, ie Degree or FIATA diploma
- Computer literate - MS Excel, Word, Power Point, Outlook, CargoWise, (In house FCSD system Panda to be trained)
- Excellent written and verbal communication skills and direct client liaison relationship and close Bidvest IL relationship with other in-house staff
- Minimum of 5 years experience in the industry in handling of Air freight Import shipments. Having ocean experience will be an advantage
- Automotive experience would be an added advantage
- Import / Export Clearing and Forwarding operations, procedures and requirements
- Customer Liaison and strong customer focus
- Accurate Data capturing, statistics and reporting
- Understanding of query analysis and root cause analysis.
- SHERQ ans ISO Safety, Health, Environmental aspects of good warehousing practices
Key Responsibilities:_
Customer Satisfaction_
- Quick and accurate response to customers queries.
- Supervising of KPI's within the operation.
- Ensure all SOP's are in support of customer expectations and also focussed on minimising risk.
Operations
- Facilitation and generation of documentation required in the process flow, ie bookings, SARS clearances, transportation, NPA & Carriers requirements etc for cargo from the time that an Import pre-alert / Export order is available, until the goods are delivered to the Importer / Exporter using various systems and also manula processes as applicable.
- Accurate Data capturing of shipments for reporting
- Assist Supervisor & Manager with operations optimization through constructive inputs.
- Assist with determining and Implementation of appropriate Corrective Actions of root cause and audit trail analysis.
- Ensuring adherence to SHE standards as well as QMS and company policies.
- Register files for exports and other areas accurately as required
- Encourage continuous improvement of service.
- Ensure compliance to good hygiene and housekeeping disciplines within all areas under responsibility.
- Ensure that the department aligns itself to the BIL corporate framework and that all signage and uniforms uphold the image of BIL. Correct PPE worn.
- Monitor and maintain discipline in all areas of responsibility.
- Conducting of regular process audits and reporting of deviations.
Operations
- Daily, Weekly and Monthly measurement and reporting of KPI Achievement and deviations.
- Ensure on time submission of daily/ weekly and monthly reports.