Descrição
Description
We're looking for a friendly and solution-oriented Customer Care Specialist for a digital, multi-platform booking service that allows you to find and book activities, guided tours, tickets to museums and attractions, city passes and much more around the world.
YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN!
Responsibilities:
- Coordinate relationships between providers and customers during pre-sales and post-sales activities
- Using different online platforms simultaneously
- Coordination of external offices and their tasks
- Finding an alternative last minute solutions
- Satisfy client's requests, complaints
We offer:
- Full time position 39 hours/week
- Schedule (rotative): Monday to Sunday 08:00 - 18:00
- Salary: 17.500 euros gross/year + up to 1.500 euros gross/year
- Long-term contract
- Ongoing training
- Possibility to grow within the company
Requirements:
- French language as a native level speaker and fluent in English
- Passion for travel
- Willingness to learn and be part of a team
- Open minded with "plan B" always ready
- Ability to work under pressure
- Willingness to satisfy client's needs
- Structured and detail-oriented
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Description
We're looking for a friendly and solution-oriented Customer Care Specialist for a digital, multi-platform booking service that allows you to find and book activities, guided tours, tickets to museums and attractions, city passes and much more around the world.
YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN!
Responsibilities:
- Coordinate relationships between providers and customers during pre-sales and post-sales activities
- Using different online platforms simultaneously
- Coordination of external offices and their tasks
- Finding an alternative last minute solutions
- Satisfy client's requests, complaints
We offer:
- Full time position 39 hours/week
- Schedule (rotative): Monday to Sunday 08:00 - 18:00
- Salary: 17.500 euros gross/year + up to 1.500 euros gross/year
- Long-term contract
- Ongoing training
- Possibility to grow within the company
Requirements:
- French language as a native level speaker and fluent in English
- Passion for travel
- Willingness to learn and be part of a team
- Open minded with "plan B" always ready
- Ability to work under pressure
- Willingness to satisfy client's needs
- Structured and detail-oriented
Spain (es)
French