Assist Store Manager: Retail

3years

• Manage and ensure that all orders are done on a daily basis, on time and maintain correct stock levels
• Manage stock flow to the floor
• Prepare, coordinate and manage stock takes on a bi-annual basis in conjunction with the Admin Manager and Store Manager
• Manage shrinkage
• Regulate customer compliments and complaints
• Ensure customer requests and complaints are addressed and followed up timeously
• Provide customers with feedback regarding queries and complaints
• Manage day-to-day human resource administration including leave, hours of work and scheduling
• Assist Store Manager with corrective action
• Ensure employees receive planned training and request feedback from employees who attended
• Manage the performance management process and ensure that personal development plans are adhered to
• Ensure promotional stock and displays are planned, implemented and maintained
• Adhere to all labelling, pricing and layout standards and ensure merchandisers adhere to these standards
• Ensure store targets are achieved

Qualifications and Experience:

• Grade 12 / Matric

• Minimum of 3 years’ retail/FMCG experience in all retail departments:

• Minimum of 3 year’s management/supervisory experience

• Computer literate - MS Office and retail operating systems
• Willing and able to work retail hours

Advantageous:

• Relevant Retail/FMCG qualification
• Working knowledge of SAP