HR Manager (Operations)

A Human Resources Operations Manager is responsible for providing first-class team member relations services to the hotel to deliver an excellent team member experience while assisting with Human Resources strategy and managing succession planning. This role is overseeing HR Operations for three iconic properties on Yas Island: Hilton Abu Dhabi Yas Island, The WB Abu Dhabi, Curio Collection by Hilton & DoubleTree by Hilton Abu Dhabi Yas Island Residences.

What will I be doing?

As a Human Resources Operations Manager, you are responsible for providing first-class team member relation services to the hotel to deliver an excellent team member experience. A Human Resources Operations Manager will also be required to manage succession planning and assist the Cluster HR Director with strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Provide and deliver first-class team member relation services to the hotel
• Assist Cluster HR Director with Human Resources strategy
• Manage succession planning with senior managers during the appraisal process
• Manage team member relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Support managers to ensure success of their teams
• Support the hotel with departmental training requirements
• Ensure completion of management reports for head office and region
• Control costs when possible and assist in meeting hotel/departmental financial targets
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Work with local organisations and schools to promote the hospitality industry
• Assist and resolve team member and management queries

What are we looking for?

A Human Resources Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous HR managerial experience
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Knowledge of hospitality
• IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!