EMPREGO

Receptionist and Switchboard Officer

Stellenbosch University-Stellenbosch, África do Sul

Duties/Pligte

  • Hanteer telefoonoproepe en navrae by ontvangs;
  • Hanteer die skakelbord op 'n professionele wyse;
  • Ontvang kliënte en besoekers op 'n professionele wyse;
  • Bestuur toegangsbeheer en monitor die ingang;
  • Verwys besoekers op die korrekte manier na die toepaslike personeellid of lokaal;
  • Ontvang goedere en stuur aan die toepaslike persoon;
  • Verleen administratiewe steun aan akademiese en administratiewe personeel van die Skool vir Publieke Leierskap;
  • Tree as veiligheidsbeampte vir die vloer op.
  • Handling telephone calls and enquiries at reception;
  • Managing the switchboard in a professional manner;
  • Receiving clients and visitors in a professional manner;
  • Managing access control and monitoring the entrance;
  • Correctly referring visitors to appropriate members of staff or venues;
  • Receiving and dispatching goods to the appropriate person;
  • Providing administrative support to the School of Public Leadership's academic and administrative staff;
  • Acting as safety officer for the floor.

Job Requirements/Pos Vereistes

  • Matriek of 'n Nasionale Senior Sertifikaat;
  • Minstens drie jaar ervaring as 'n skakelbordbeampte, ontvangspersoon of 'n soortgelyke posisie;
  • Uitstekende skriftelike en mondelinge kommunikasievaardighede in Engels en / of isiXhosa of Afrikaans;
  • Die vermoë om in 'n multikulturele omgewing te funksioneer;
  • Die vermoë om verskeie voortgesette en ad hoc-take te beplan, organiseer en te lewer/implementeer;
  • Rekenaarvaardig in MS Word, Excel, Outlook, MS Teams en ander soortgelyke platforms;
  • Die vermoë om onder druk 'n professionele en vriendelike diens te lewer;
  • Handhaaf 'n positiewe ingesteldheid teenoor kliënte en kollegas.
  • Grade 12 or a National Senior Certificate;
  • At least three years' experience as a switchboard operator, receptionist, or a similar position;
  • Excellent written and verbal communication skills in English and / or isiXhosa or Afrikaans;
  • The ability to function in a multicultural environment;
  • The ability to plan, organise and execute various continuous and ad hoc administrative tasks;
  • Computer skills in MS Word, Excel, Outlook, MS Teams and other, similar platforms;
  • The ability to deliver a professional and friendly service under pressure;
  • Maintaining a positive attitude towards clients and colleagues.

Recommendation/Aanbeveling

  • 'n Toepaslike naskoolse sertifikaat in administrasie of 'n verwante veld;
  • Kennis van die Universiteit se administratiewe stelsels;
  • Die vermoë om in 'n tweede taal te kommunikeer (isiXhosa of Afrikaans);
  • Opgelei in Gesondheid en Veiligheid en/of Noodhulp.
  • A post-matric certificate in administration or a relevant field;
  • Prior experience of the University's administrative systems;
  • The ability to communicate in a second language (isiXhosa or Afrikaans);
  • Health and Safety and/or First Aid training.