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About Us
Whether it’s Intercontinental, Crowne Plaza, Holiday Inn, or one of our other leading brands, our guests keep coming back to enjoy one of many unique brand experiences that meet their individual needs and surpass their expectations. Each and every one of our brands has a single, overarching goal - to provide Great Hotels Guests Love. With a family of 9 brands and more than 4,600 hotels across 100 countries, we’ll give you opportunities to learn new skills and grow your career; not forgetting a competitive salary and benefits package with hotel discounts worldwide. As a General Manager, you will be expected to provide day-to-day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on-brand standards, and building awareness of the hotel and brand in the local community.
Your day to day
An IHG General Manager ispractical, hands on and has strong implementation skills. They thrive on ‘getting things done’. They are agile, adaptable and will give anything a go; they love variety and are always happy to lend a hand. They are self reliant, resilient and a quick learner. Our General Managers are collaborative and love to be at the helm of a tight team, they enjoy structure and clearly defined processes. They are comfortable with blended work and life and enjoy high energy, fast paced work environments. They are sensitive, optimistic and inject positivity into their environment. They combine informality and fun with professionalism. Prior experience of having managed multiple hotels along with any pre-opening exposure is highly beneficial.
What we need from you
Responsible to ensure smooth hotel operations are running smoothly and ensure everything is working well and that all of our guests are safe and comfortable. You’ll maximise financial returns, driving development of people, creating and maintaining a unique guest experience, executing brand standards and building awareness of hotel and brand in the local community. Local market and GCC knowledge is desirable along with a familiarity of IHG's standards. Operational Capabilities: - Guest Obsessed: Be skillful and perceptive in your ability to surprise and delight your guests and instill this ability across your team. Be attentive to Guest Experience whilst ensuring cleanliness and breakfast targets are continuously met. - Performance Builder: Be an impact-full leader that sets high standards of performance and take time to attract and develop talent for today and tomorrow. - Commercial Entrepreneurs: Be business smart & commercially savvy, drive and seek out opportunities to improve commercial performance, whilst balancing risk. - Financially Astute: Be focused on driving revenue and profit - Powerful Connector: Be a skilled communicator, build trusting relationships in order to deliver the best possible result for the property, whilst protecting and sustaining our planet.
What we offer
What we offer We like to believe we offer a unique culture, where there’s inclusivity yet room to be yourself. When hard work pays off, it’s positive to know you’re appreciated. Alongside our great working environment, we’ll offer you a strong package firstly including an industry competitive salary and benefits. As an equal opportunity employer, IHG is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process.
Job Reference: EMEAA33510