Flight Dispatch & Efb (Dispatcher)

Job Purpose:
The Flight Dispatch & EFB role will issue operational and analysis fuel flight plans with mandatory supporting documentation, file ATS flight plans and issue route briefings as well as provide tactical in-flight support.

The incumbent of this role will establish, monitor and maintain ground to air communication for all Airline airborne aircrafts operating to various destinations around the world.

Lastly, as part of the Flight Dispatch team, the role will be required to support the optimization of the safe operational function whilst ensuring all communication is facilitated to promote on time performance.

Principal Accountabilities:

• Demonstrates an understanding of the departmental strategy and plan relevant to own work outputs
• Implements department strategy within own area of responsibility
• Provides recommendations to support the implementation of the departmental strategy and plan
• Contributes to the budget management and containment of costs
• Applies cost saving initiatives continuously
• Provides recommendations on profitability
• Utilises resources in area of responsibility/ own area of work in a time and cost-effective manner
• Utilises technology to enhance internal and external customer expectations
• Executes work outputs according to customer requirements
• Adheres to Governance and Risk Management policies, processes and systems
• Delivers on regular, irregular and timeous reporting of information to key stakeholders
• Participates in continuous optimisation programmes, projects and initiatives
• Prepare and compile analysis and operational flight plans
• Calculate maximum and minimum fuel requirements as well as maximum permissible payloads per flight
• Prepare and provide meteorological and briefing data
• Disseminate fuel and weight data
• File ATC flight plans
• Action schedule changes
• Ensure tactical in-flight support
• System and /or equipment failure
• Brief flight deck crew
• Provide Electronic Flight Bag support functions to the crew
• Demonstrates an understanding of company policies and processes relevant to people management
• Adheres to people processes and plans to deliver on organisational objectives
• Participates in development initiatives to maximise own and department’s productivity
• Embraces change initiatives in line with the vision and strategic direction of the Airline
• Demonstrates willingness to enhance own skills and share same with immediate team members
• Lives and role models the Airline’s values

Qualifications & Experience:

• A 3-year Diploma in a relevant field at NQF level 6 and/or 4 years’ experience in a Flight Dispatch environment

Knowledge and Skills:

• Understanding of the Airline operations, and that of its service suppliers, pertaining to on-time performance
• Knowledge of aircraft types / configurations
• Communication skills (Advanced English proficiency)
• Computer literacy (MS Excel, Word, PowerPoint, Outlook
• Listening Skills
• Information gathering and validation skills
• Good Numeric skills
• Negotiating and Influencing skills
• Time management
• Planning and Organising

Attributes:

• Effective communication
• Technical Expertise
• Stakeholder Relationships
• Flexibility and Adaptability
• Drives Results
• Organisational Awareness
• Ethics and Integrity
• Collaboration

Additional Information: