Descrição
At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
Responsibilities:
- Project manage the timeline of assets and promotions for the entire partner marketing calendar, ensuring timely execution of plans across all partner pillars
- Manage the execution of partner webinar programs across all partner pillars, including back-end creation and facilitation and front-end promotion
- Work with the Partner Marketing team to create "campaigns in a box" to enable partners to leverage global campaigns and materials
- Collaborate with cross functional teams (i.e. product marketing, corporate communications, field marketing, social, digital, and customer marketing) to gather necessary campaign related assets
- Ensure cross functional teams are aligned to campaign milestones through internal project management tools like Asana and Jira
Requirements:
- 1-3 years of marketing program management or project management experience
- Superior project timeline development and management skills
- Seasoned at managing multiple complex projects simultaneously
- Familiar with marketing automation, CRM, attribution and site optimization tools
- Ability to work in a fast-paced environment with changing priorities
- Excellent, resourceful problem solver
- Able to maintain excellent written and verbal communication with all parties
- High energy and go getter attitude; comfortable working autonomously
- Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel)
- Comfortable presenting to stakeholders and dealing with ambiguity
_ The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status._: