DARTS Transit is the paratransit provider for the City of Hamilton. The call centre is open from 5 am - 2 am, 7 days a week. Agents must be available for all shifts, including days, evenings, weekends and holidays.

  • Answer phone calls and schedule trips using our scheduling software
  • Must possess an excellent understanding of the geographical layout of the city of Hamilton
  • Must have excellent computer knowledge, data entry skills, and the ability to multi-task
  • Must have excellent customer service skills, communication skills, and a pleasant telephone manner

Job Type: Part-time
Part-time hours: 35 per week

Salary: $22.19 per hour

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift