Descrição
❖ To ensure that service delivery is 100% as per VLCC Protocol ❖ To ensure that center’s OSR goals is achieved & regularity of clients exceeds expectation ❖ To ensure timely completion of Zero Session as per Standard Operating Procedures (SOP) ❖ To ensure client’s understanding/agreement to the terms of the program before initiating the program ❖ To collate, prior to planning a weight management/slimming program, for each client with regards to their personal, behavioral, medical activity schedule and wellness assessment. ❖ To collate details for each client with regards to their food and drinking habits, likes, dislikes, allergies and cuisine preferences - through the health and habit analysis ❖ To suggest a correct meal plan for each client on start of the program and thereafter at least once a week. ❖ To counsel and educate clients on appropriate diets regularly ❖ To continuously encourage clients to record behavioral/dietary/activity ❖ To coordinate with slimming head, physiotherapists, masseurs & other dieticians to ensure optimum execution of each client’s package by:
- To pre-plan sessions as per individual requirements and package booked - appliance sessions/therapies/combination sessions to be administered during slimming program.
- To ensure proper coordination with physiotherapist for activity patterns.
- To conduct daily follow-ups for irregular clients to ensure executions are complete within the validity period.
- To ensure use of proper soft skills when dealing with each client. ❖ To check & record the weight of each client on Client Program Record (CPR) ❖ To also check & record the weight of each client on Daily Record Register (DRR). ❖ To review client’s progress post each slimming session ❖ To provide bed side counselling for 15mins during the session. ❖ Documentation:BCA records should be updated on a monthly basisEnsure that a BCA is completed regularly as per recommended guidelines in SOP.Capture client’s information in CLM on the same day of counseling.Assist the Slimming In-Charge in accurate and timely completion of Daily Monitoring Report.To regularly update and correctly complete all related documentationImportant Documentation to include (DRR/CPR/Client Monitoring Register)/software entries ❖ To have a 5th session review done under the guidance of the Slimming In-charge, Client Progress Advisor and Physiotherapist ❖ To conduct Group Counseling for every client every wee ❖ To review & recommend change in activity, diet plan & other lifestyles to ensure required weight loss ❖ To recommend need based slimming treatments for upselling/rebooking ❖ To ensure clients meet the targeted weight loss targets set by the Slimming Head ❖ To counsel and guide clients facing weight plateaus and suggest appropriate course of action ❖ To seek advice from the Slimming Head as needed in order to ensure each client is successful in meeting his/her goals ❖ Responsible for general upkeep of the Slimming Department ❖ Ensure accuracy of all relevant financial and operational data that is maintained / reported ❖ To analyze one’s performance through the critical study of the varied Service Delivery Reports ❖ To ensure documentation are maintained accurately. Prepare and maintain all necessary reports / paperwork on a regular basis. Ensure accuracy and completeness of appointment planner ❖ To ensure related medical problems of clients to be consulted with Slimming head before starting treatment for proper results. ❖ Plan & execute indoor and outdoor events timely ❖ To constantly upgrade oneself and multitask to achieve the progression level ❖ Conduct/evaluate dietary studies and other food and nutrition-related research on instructions from ATH / R&D ❖ Perform outdoor duties incase slimming events are organized beyond center premises. ❖ Perform & participate in center as per events guidelines ❖ To ensure to build an awareness on wellness code to each clients.
Ability to commute/relocate:
- Fujairah: Reliably commute or planning to relocate before starting work (required)
License/Certification:
- MOH (required)