Descrição
Sou uma empresa:Webhelp Portugal
About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a French Customer Advisor, you will have the opportunity to develop your valuable technical skills while gaining a privileged view and know-how of the fast-growing and exciting start-ups in the American Tourism industry! As a French Customer Advisor, you will: - Assist customers with their last-minute bookings mainly through chat. - Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia. - Proudly provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way. - Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions. We are looking for: - French (C2) - English (C1) - Excellent communication skills coupled with empathy and team spirit - Good writing skills are mandatory - Availability to work in night shifts - Previous experience in Customer Service or a tourism representative is a plus - For non-EU residents, it is mandatory to have a valid work permit We offer you: - Competitive wages - Meal allowance paid in voucher card - Performance bonus - Health insurance with a dental plan - Relocation package - shared accommodation and flight reimbursement Life at our company: - Work with a diverse environment with people from over 15 nationalities - Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! - We promote inter-company mobility to work at any of our sites around the world - New and modern offices in Lisbon, Oriente, Portugal.
Requisitos :