Descrição
We are looking for a detail-oriented truck dispatcher to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.
Responsibilities:
- Scheduling drivers to make freight deliveries or collect shipments and packages.
- Communicating with customers about freight details, delivery or pickup times, and special handling requests.
- Planning pre-determined routes and accommodating route changes as needed.
- Preparing dispatch documents, as well as generating freight bills and invoices.
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Keeping track of transportation regulations and laws to ensure that truck drivers comply.
Requirements:
- 2-3 years of experience as a truck dispatcher in a similar industry.
- Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
- Extensive experience in customer services, as well as generating freight bills and invoices.
- Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
- Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
- Knowledge of applicable transportation regulations and laws.
Salary: R12,000.00 - R17,000.00 per month
Ability to commute/relocate:
- Johannesburg, Gauteng 2192: Reliably commute or planning to relocate before starting work (required)
Education:
- Certificate (preferred)
Experience:
- truck dispatcher in a similar industry: 2 years (preferred)