Operations Wage Administrator

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model

Job Description:
Operations Wage Administrator
- Grow your career with a Global Industry Leader_

Position Purpose:
The Operations Wage Administrator is responsible for controlling all wage administration as well as time and attendance processing. The individual will be responsible for validating; updating and reviewing the weekly time and attendance hours to ensure accurate payments are processed every week and will partner with the Payroll Team, the Regional Operations Team and external Labour Brokers to ensure all queries are timeously and efficiently managed.

Responsibilities:
The position requires sound administration and analytical skills. The individual must have the ability to deal with numerous activities simultaneously and meet conflicting deadlines.

Good communication skills are essential as the position requires interaction with management and staff in the operational service centres as well as managing CHEP’s relationship with key Labour Brokers.

The position will focus primarily on the following areas of responsibility:
Time and Attendance

• Ensure accurate capture of all Operations wage employee working hours into the Time and Attendance System, Kronos.
• Responsibility to conduct sign off on monthly wage hours on Kronos on behalf of Ops Manager when required - in situations where the Ops Manager is unavailable, on leave, or has no system access.
• Capture wage employee Leave requests into Kronos.
• Communicate changes in clockings and attendance to Ops Supervisors, and Managers.
• Review and maintain Pay Rules and Pay Schedules in Kronos.

Payroll Admin

• Ensure all payroll deadlines are met in order for wages to be paid as per monthly schedule.
• Resolve individual pay queries with wage employee, service centres and payroll as required.
• Co-ordinate employee status changes between Operations and Payroll for new engagements, transfers, promotions, terminations, acting allowances etc.
• Ensure all wage employees leave forms for annual/sick/unpaid/AWOL hours are accurately maintained on file for verification purposes related to bonus payments.
• General administration related to wage employee personnel files;

Labour Brokers

• Responsible for the accurate processing of invoices from the outsourced labour brokers - estimated at 30 invoices per week with a value of R850 000 - R1 million per week. The volume of work is considerable and accuracy is important.
• Distribute Outsourced Hours Reports to Labour Brokers for outsourced wage employees.
• Ensure invoices balance to wage reports.

Reporting

• Run exception reports and check overtime hours and advise Ops Management.
• Analyse and identify excessive overtime and advise Ops Management.
• Identify areas with high staff turnover.
• Monitor abuse of sick leave and advise Ops Management
• Assist with the preparation of statistical reports on overtime hours, manpower figures, absence figures etc. as required.
• Identify areas of high cost and make recommendations to minimise labour costs.
• Maintain awareness of the financial impact of labour costs on the organisation.

General

• Procure Stationery for the Supply Chain and Procurement Team at Head Office.
• Maintain and update departmental filing system which ensures documentation is easily accessible.
• Ad hoc tasks to support Supply Chain requirements at Head Office.
• Assist with wage-related ad hoc projects.

Qualifications:
Matric

Tertiary - Appropriate Administrative Qualification/ Diploma.

Driver’s License

Experience

3 Years general administrative experience in a pressurised environment with tight deadlines.

Experience with Time & Attendance systems especially with troubleshooting problems and software updates.

Experience with SAP will be an advantage.

Knowledge of labour legislation.

Knowledge of payroll processes will be an advantage.

Skills and Knowledge

Technical competence with computer systems - Microsoft Excel, SAP, Kronos Time & Attendance.

Well-developed oral and written communication skills.

Ability to analyse data.

Ability to demonstrate flexibility to deal effectively with change.

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