Descrição
The Queen's Landing Hotel is looking for Turndown Attendants to join their wonderful team!
Position Summary:Clean and turndown guest rooms as assigned by the housekeeping supervisor and assist in training of new Turndown Attendants when required.
Duties and Responsibilities:
- Providing personalized and exceptional guest service at every given opportunity.
- Collect assigned rooms and other duties as required.
- Assist with Guest service of PM requests, amenities, set up of cots/cribs.
- Prepare turndown roses.
- Provide turndown service: replenish and refresh the Guests’ amenities.
- Add all necessary supplies to the room as requested or needed.
- Vacuum and remove all dirty dishes and trays.
- Suggesting additional products and services meeting our Guests’ specific preferences.
- Assessing guests’ individual needs to meet standards for additional products and services.
- Actively seeking ways to meet Guests’ product or service needs.
- Provide assistance to PM Lobby Attendant to service pool towels based on business demands
Professional Requirements:
- Grade 10 Education.
- Basic literacy in English.
- Previous up-selling and/or sales experience is considered an asset.
- While we welcome all applicants, only those selected for an interview will be contacted._
Job Types: Full-time, Part-time
Salary: $15.00-$18.49 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Niagara-on-the-Lake, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Cleaning: 1 year (preferred)