EMPREGO

Marketplace Services - Customer Sales Representative

BBB Serving Western Ontario-London, Canadá

Marketplace Services - Customer Sales and Service

BBB Serving Western Ontario - London, ON

Job description

General Description:
Marketplace Services acts as a representative of the Better Business Bureau in the marketplace. Role responsibilities include prospecting, qualifying, and facilitating non-accredited businesses through the BBB accreditation process, providing exceptional customer service to current Accredited Businesses, selling advertising, and assisting and providing administrative support as required.

Reports to: CEO

Responsibilities and Expectations:
Sales:

  • Support BBB growth by identifying and soliciting qualified business leads
  • Building new relationships by canvassing various sources for potential prospects, contacting directly, and responding to direct inquiries
  • Maintain accurate data tracking within business systems
  • Ability to source leads using both conventional and non-conventional tools
  • Meet personal budgeted sales targets as agreed upon
  • Offer businesses various BBB sales and marketing opportunities to further leverage their accreditation and/or business objectives

Office Administration:

  • Assist with day-to-day office administration duties
  • Support BBB events, meetings and trade shows as required

This position works with the following people/organizations:

  • All BBB staff
  • Both Accredited and Non-accredited businesses
  • Industry Associations/ Organizations; Chambers of Commerce

Ideal Education & Experience:

  • Post-secondary education in business or office administration
  • Inside sales experience with the demonstrated ability to close sales
  • Basic sales training and techniques, particularly with respect to cold calling is an asset
  • Experience in an administrative/clerical role is an asset

Required Skills & Competencies:

  • Strong interpersonal and professional verbal and written communication skills with the ability to maintain neutrality
  • Remains customer-focused through service orientation and takes responsibility for customer satisfaction
  • Handles multiple and competing priorities in a high-volume, fast-paced work environment
  • Autonomous and self-motivated; recognizes issues and opportunities, responds quickly, and takes independent action
  • Demonstrates strong attention to detail and accuracy
  • Actively participates as a member of the team toward the completion of goals and a positive workplace environment
  • Strong sense of integrity and commitment to the BBB mission statement and values

Compensation:

  • Competitive Salary commensurate with experience
  • Benefit Package
  • Vacation

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Salary: From $42,000.00 per year

Additional pay:

  • Commission pay

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • Secondary School (required)

Experience:

  • Sales: 2 years (preferred)