Descrição
a. Responsible in executing and fulfilling maintenance requests as per standard process and company policies. He or she is responsible for executing maintenance requests from the business in relation to projects and cleansing activities.
b. Provide support on day-to-day operational activities such as account creations, modifications, blocking, deletions, reactivations and process documentation.
c. Support strict implementation of Continental policies & procedures to achieve global data integrity and consistency.
d. Perform activities to deliver green results on agreed KPI's and SLA's.
e. Perform compliances checks on business request to ensure quality and accuracy of results.
f. Support additional activities as may assigned by Team Lead
g. Identify, present and support execution of process improvements ideas and additional activities assigned by Team Lead