IT Support Specialist

Diagnosing and solving hardware or software issues.

• Set
• up user accounts, permissions and passwords; set up new accounts for new users
• Coordinate with TELCO company any issues encountered in all branches.
• Will act as the point of contact of all TELCO providers with regards to all TELCO related issues.
• Will act as the point of contact to all vendors of company equipment with regards to replacement, purchasing and maintenance of company equipment.
• Install and replace defective hardware and software packages.
• Will help in the maintenance of the ERP system of the company.
• Backup data monitoring.
• Update and keep inventory of all company equipment.
• Provide assistance in network configuration.
• Manage PABX (Panasonic) System
• Manage and maintain the CCTV of the company in all branches
• Manage and maintain the company’s server
• Firewall Maintenance
• Perform other duties and special projects as assigned
• Other tasks which may be assigned from time to time

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (preferred)

Experience:

• Firewall Maintenance: 2 years (preferred)
• PABX: 2 years (preferred)
• VOIP: 1 year (preferred)
• CCTV Monitoring: 1 year (preferred)
• ERP systems: 1 year (preferred)