Descrição
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes. Manage service request, software installation, new computer setups, upgrades, etc.
Qualifications:
- Must have at least 1y experience in IT Support and has knowledge in Basic Network Troubleshooting, Hardware/Software support
- Open for Project based employment (1yr renewable contract)
- Flexible in terms of working schedule (morning, mid and night shift)
- Willing to render OT during weekend/restday if needed
- Must be willing to work in Mactan International Airport
Job Type: Fixed term
Contract length: 12 months
Schedule:
- 8 hour shift
Application Question(s):
- Are you willing to work in Mactan Airport Cebu?
Education:
- Bachelor's (preferred)
Experience:
- IT Support: 1 year (preferred)