Descrição
Configuration, deployment and management of workstations, laptops and peripheral equipment and its installation.
- Provide software/hardware and system troubleshooting support
- Manage servers, storage devices, firewalls, network switches and routers, IP phone and wireless systems to ensure they are up and secure.
- Proactively monitor the network ensuring downtimes are identified and resolved with little to no impact to the business
- Monitor network uptime ensuring system users have access, raising issues on any outages with the service provider
- Offer support by troubleshooting, cable, wireless and other network infrastructure as needed,
- Ensure timely and cost-effective replacement of network, software and peripheral equipment
- Maintain an inventory of IT equipment/asset register
- Share IT process documentation, procedures, and troubleshooting guides with staff
- Publish all troubleshooting guidelines on the shared network and provide users with access
- Manage on-boarding and off-boarding process for new users
- Install the corporate antivirus on all endpoints and servers
- Ensure all devices have a valid software license and keep an inventory of the license keys
- Support in management of safe keeping and storage of equipment and office supplies, ensuring that appropriate records are maintained.
- Perform other tasks and assignments as may be assigned.
- Liaise with various IT suppliers and partners.
Job Types: Full-time, Permanent
Application Question(s):
- Are you currently based in Dubai?
Education:
- Bachelor's (required)
Experience:
- IT systems: 4 years (required)