Descrição
Ventask is a specialist outsourcing and BPO company that provides customer care and management services for customers and brands on an international level. We have three corporate offices located in Lisbon and a team of +300 people, who daily prove that our success in managing our partners is achieved through our teams' talent.
We are currently looking for new talent and therefore we are recruiting for an experienced BackOffice Executive to join our BackOffice team.
As our BackOffice Executive, you will be reporting to the BackOffice & BPO Manager and assisting with various administrative duties, such as:
- Assist and support administrative staff in their day to day operations.
- Assist and coordinate with sales and customer support teams.
- Support sales staff in handling and documenting customer accounts.
- Prepare and reconcile customer balances.
- Correct discrepancies in Customer Account offers.
- Assist inventory controlling staff in maintaining inventory records.
- Assist front office in preparing, scheduling and organizing meetings, events and appointments.
- Assist and coordinate data management, project processing & data analysis.
- Assist and coordinate claims processing.
To succeed as a BackOffice Executive, you should have extensive experience in office management, the ability to work as part of a team, and the ability to respond quickly to requests from management.
_Additional information: _
- Idioma: Native PT + EN B2 or Native ES + EN B2
- Availability to start right away:
- Working hours: 09:00 to 18:00 from Monday to Friday
- Regime: Hybrid (50% homeoffice vs 50% office)
- Head Office: Avenida Marquês Tomar, Lisboa
Tipo de oferta: Período Integral, Integral/Full-time
Horário de trabalho:
- De segunda à sexta-feira
- Período diário