Descrição
Our client is a global insuretech business that provides innovative and sophisticated bicycle and cyclist insurance solutions to their partners in three continents. Their end-to-end insurance services empowers their partners to focus on building their brand, distribution, and customer engagement while they seamlessly cover all insurance licenses, product development, underwriting website development and integration, policy administration, customer service and claims management.
Job Type: On Site in Woodstock | Full-Time
Requirements:
+1 year experience in a call center or as a sales agent
Keeps the team plus leader aware of successes and struggles by proactively sharing information and reports.
Jumps in to help wherever needed at any time of day or for any situation
Support fellow team members and always set an example.
Can take direction and feedback well and has a great desire to learn
Ability to identify issues/problems, take control of the situation and make sure it is resolved
Ability to build relationships with clients
Comfortable speaking via phone
Responsibilities:
Following up on leads, taking inbound calls and assisting existing customers to take out policies or add additional coverage to their policies.
Constantly engaging with customers and responding to customer insurance queries.
Ensuring all internal and external processes are followed, allowing for accurate reporting and meeting of internal + partner SLA requirements.
Do we spark your interest? Then send us your CV today!
We are looking forward to hearing from you!
—
- Blackpen Recruitment is a global recruitment agency that targets European, African and
American Markets with headquarters based in Malta and Cape Town.