Descrição
Job Number 22143683
Job Category Golf, Fitness, & Entertainment
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
JOB SUMMARY
Ensure the safety of all guests using the pool and pool areas & adhered to guideline set on Safety and hygiene. Keep the area clean and well maintained. Ensure water hygiene and safety standards are met with basic equipment.
Promote, sell spa services and introduce spa to the guests at pool area including retail offerings related to the Spa and recreation. Frequently check with guest to promote comfort, safety and security. Clean, check and maintain pool areas. Frequency checks pool equipment at the end of the shift. Handle inappropriate guest behavior by following Marriott International standard operating procedures. Report accidents, injuries, and unsafe work conditions to manager. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Perform other reasonable job duties as requested by Supervisors, Spa Assistant Manager and Spa Manager.
SCOPE / BUSINESS CONTEXT
- A Full Time position based at JW Marriott Marquis Dubai.
- Number of Direct Reports - None
- Titles of Direct Reports - None
CANDIDATE PROFILE
Experience:
- Minimum 2years of experience in the same field
Skills and Knowledge:
- Good oral and written communication skills in English
- Able to get on well with people from many different backgrounds
- Able to work under pressure at times
- Ability to be versatile
- Able to do shift work
- Well presented
- Clear speech
- Must be able to work in extreme heat
- Good general health
- Ability to carry weight
- Energetic
- Self-motivated able to work on their own
- Good eye sight
- Good physical health
Education or Certification
- Min. 21 years of age
- Qualified with lifeguard and first aid certificate
- Excellent swimmer
- Minimum HSLC or above
- To have worked in hotels before as a lifeguard
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.
Essential Functions:
- To ensure that you are always courteous and friendly to guests, attentive to their needs, handle problems in a professional manner and are conscious of the importance of safety.
- To be responsible for the safety and well-being of all Hotel guests and Club members using the swimming pool, Jacuzzi and surrounding facilities.
- To be responsible for the cleanliness and maintenance of all areas and equipment.
- To welcome prospective members in a professional and courteous manner, providing them with a full explanation and orientation of the swimming pool, Jacuzzi, pool bar and surrounding facilities, together with the services available and to promote and sell memberships.
- To control the use of the facilities and ensure that unauthorized persons are not permitted to enter and use the swimming pool facilities unless they are a Hotel guest or Club member.
- To liaise with the pool bar associates and waiters/waitresses in providing food and beverage service to Hotel guests and Club members and to assist the Food & Beverage Department when setting up for pool side functions.
- To liaise with the Recreation Manager/Supervisor in setting up and running a time table of swimming lessons, aqua aerobics etc. and to help organize special events i.e. swimming gala etc.
- To keep daily record books and log all information such as pool test results, accident reports, complaints, maintenance requirements etc.
- To provide first aid treatment in the event of any accident or injury to a guest or Club member.
- To be responsible in the event of staff sickness, emergency etc. to carry out cleaning duties in any part of the Health club or swimming pool area as requested by the Recreation Manager/Supervisor.
- To carry out duties allocated by the Cleaning supervisor
- Moving sun beds, umbrellas and pool furniture
- Cleaning pool deck every morning with housekeeping team.
- Keep pool deck and change rooms clean and tidy during the day.
- Enforcing all club rules and ensuring a safe environment for all guests using the pool facilities.
- Checking pool chemical twice daily and monitoring the results.
- Report any chemical imbalance to engineering
- To be aware of Health and safety regulations
- Any other assigned task
- Complete your daily checklist.
Safety and Security:
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.