IT Support

Systemantech INC-Taguig, Filipinas

Negociável

Tempo Inteiro

1 vaga

RESPONSIBILITIES:

Responsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer
Diligently attends to assigned tickets and provides support within the specified SLAs
Regularly updates on the status of assigned service request or incident
Troubleshooting hardware problems, replaces defective parts and makes necessary escalation to the authorized person
Responsible in formatting/cloning of PC, Desktop, Laptops
Network connection configuration, testing and basic troubleshooting
Perform regular checkup of PC desktop/laptop and a like (such as but not limited to defragmentation/virus updates)
Escalates problem that requires immediate attention of helpdesk, team leader or appropriate authorities
Performs other relevant tasks that may be assigned from time to time

QUALIFICATIONS:

FRESH GRADUATES ARE WELCOME TO APPLY!
A graduate of BS in Information Technology, Computer Science, Computer Engineering or other related courses
Has technical knowledge of operation and functioning of Windows Operating Systems
Proficient in hardware/software installation troubleshooting/repair of desktop
Experience in troubleshooting PCs, able to manage IT desktop infrastructure, network cabling, etc.
Has knowledge of basic networking concepts, client-server architecture, knowledge of antivirus, server software/hardware setup and backup
Fast learner and can able to easily grasp new technologies, software/hardware and IT concepts
Capable of following different procedures as per client requirements
Can communicate and track IT activity thru with remote back-end teams
Good communication, technical, analytical, problem-solving, and leadership skills.
Maintain IT equipment inventory and documentation
Amenable to work in shifting schedule

Salary: From Php13,000.00 per month

Benefits:

Schedule:

Ability to commute/relocate:

Taguig City: Reliably commute or planning to relocate before starting work (required)

Education:

Detalhes