Porter/set-up

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience! As a Porter/Set-Up, you are responsible to ensure that rooms in the Conference Centre are set and ready for guest use, and each shift is different.

As a part of our award-winning team at the Best Western Plus in Walkerton, your responsibility will be to:

• Successfully set/tear down banquet rooms for meetings and functions as specified by event supervisors in a friendly, helpful and timely manner
• Have complete knowledge of the hotel’s events, services and facilities
• Maintain an orderly working environment, informing your manager of any deficiencies
• To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department
• To refresh rooms as assigned by your manager or supervisor
• To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the Conference Centre
• To safely transport all equipment and store in the appropriate storage rooms
• Understand and carry out duties according to all banquet event orders and the instructions for each event
• To clean banquet rooms, vacuum, mop and dust as instructed, including mirrors, windows and ledges
• Ensure all waste products are emptied and discarded of in the correct manner
• Ensure fire exits are clean and free of obstructions
• Will work weekends, holidays and shift work as scheduled. Holiday pay is applicable

Some skills that will be key to being successful in this role are:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Teamwork approach to all duties and helpful attitude with co-workers
• Efficient and effective approach to completing all tasks
• Fluency in English (written and verbal) a must
• Previous experience in banquets at a hotel is preferred
• Must be able to lift and transport heavy equipment
• Must be able to follow instructions and understand set up diagrams
• Excellent problem solving skills
• Must provide a positive and professional demeanor

Some of the many perks of this job include but are not limited to:

• Working in a fast-paced, friendly and inclusive environment
• Worldwide employee discount at all Best Western hotels
• Employee use of fitness center and swimming pool
• Ability to work both on your own and as a team
• Weekly meetings to continually discuss the needs of all staff
• Ability to cross-train to other departments if desired

We value work-life balance and the need to re-set and re-charge between shifts.

Our mission is to provide the friendliest, cleanest hotel in all of Grey & Bruce Counties to guests from everywhere around the world! Welcome to our team.

Job Types: Permanent, Casual

Salary: $15.00-$16.00 per hour

Benefits:

• Company events
• Discounted or free food
• Flexible schedule
• On-site gym
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evenings
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Tips

COVID-19 considerations:
The Best Western Plus Walkerton Hotel & Conference Centre follows all recommendations and regulations as passed by all levels of government. Enhanced disinfectants are used while cleaning and sanitizing stations are available throughout the hotel.

Experience:

• customer service: 1 year (preferred)