Business Analyst

Dear Applicant,

We are looking for a Business analyst to join our team.

Responsibilities for Business Analyst

• Creating a detailed business analysis, outlining problems, opportunities and solutions for a business.
• Financial modeling, variance analysis and set pricing for the products and services.
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Help design, document and maintain system processes.
• Define business requirements and report them back to stakeholders.
• Report on common sources of technical issues or questions and make recommendations to product / Project team
• Communicate key insights and findings to product / project team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Monetization analyst to identify the scope, opportunities and value of monetization schemes.
• Incentification schemes for business stakeholders for product market fit and market strategy.
• In this role you will deliver actionable business insights including analysis of large and complex datasets.
• Support the overall pricing of each product and its service items to launch in the market.
• Define OKRs and roadmap for the initiatives and experiments.
• Plan and perform AB experiments and track and analyze the results.
• Work closely with IT Business systems analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed.

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
• Intermediate knowledge in generating process documentation.
• Strong written and verbal communication skills including technical writing skills
• Experience working with senior decision makers.
• Provence analytical background and advanced excel skills.
• Demonstrate a proven understanding of business processes re-engineering.
• Business analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.
• Strong skills in customer centric business revenue modeling.

Business Analyst KPIs

Category

KPI

Communication and Planning

Percentage of deviation from BA estimates.

Stakeholders Satisfaction

Feedback from stakeholders.

• Number of good / bad comments / feedback received from stakeholders.
• Their participation / Engagement document received from BA.
• Were the requirements clear? (are the requirements clearly documented and visualized)
• How would you evaluate the BA’s communication skills?
• How would you evaluate the completeness of the analysis? (did the BA manage to involve all stakeholders)
• How would you evaluate the proactivity of the BA?
• (As a BA) Was my opinion taken into consideration?
• How would you evaluate the engagement level of the BA?
• Open field for recommendations - number of unique recommendations
• Was the BA prepared for each meeting/interview he schedules?
• (Percentage) of the implemented features that are actually used after implementation
• Number of satisfied business needs
• How long did it take for the solution to be adopted?
• Number of issues escalated for consultation (this would measure the BA reputation with stakeholders)

Effectiveness
- Contribution - Value of benefits the BA brought in with his changes. Any innovations implemented by BAs? (in terms of process and organization of work)

Change Management

• Number of affected processes that were not changed (Any existing process that should have been enhanced as part of the change that BA worked on)
• Number of organizational standards not followed
• Average number iterations (compared to predefined standards)
• Has the BA managed to prioritize his requirements? - Yes/No
• Requirements prioritization
• Percentage of requirements prioritized
• Number of change requests (that are not initiated because of a Business change) within project scope:

• on project milestones
• after deployment

Requirements Management and quality of SOW.

Rework due to gap in requirements

• Number of requirements that have to rework due to wrong and poor understanding.
• Number of missing requirements.
• Number of unnecessary additional requirements.

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Team Satisfaction

Developer, tester, PM, BM and other supporting users will be interviewed to explain the solutions by BA.

End User Satisfaction

Based on the end User feedback by PM.

Key Skills:

• Strong communication skills
• Customer Focus - internal/external
• Experience in usage of Jira / Proofhub, Figma, Bizagi Modular, Slack Platforms.
• Knowledge of Scaled Agile, MOSCOW, Kano frameworks.
• Ready to learn new business processes.

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