Descrição
The Person:
- Matric.
- Logistics Diploma an advantage.
- Certification in Customs Clearing & Forwarding.
- Minimum 4 to 5 years experience in Operations through Import activities for medium / large business.
- Knowledge of Customs and Excise requirements for movement of goods outside SA.
- Working knowledge of Compu-Clear.
- Solid Clearing and Forwarding Imports experience required.
- Sound knowledge of shipping documents & procedures required.
The Job:
Administration:
- Receipt documents/shipping instructions.
- Monitor documents and requests from clients & Head Office and act accordingly.
- Request original documents timeously.
- Prepare and complete every file for invoicing, ensure customer documents are delivered on time.
- Ensure that files are invoiced out according to rate profiles.
- Raise purchase orders to suppliers.
- Assist with any logistics calculations on Import Shipments.
- Keep all rates requests on file.
- Follow a quote system and save all quotes on network for easy access.
- Obtain approval of quotes from Department Manager prior to sending.
Customer Service / Reporting (Internal & External):
- Follow up on all customer deliveries and always meet and exceed customer expectations with constant communication - telephonic & electronic.
- Daily status reports to be sent to all customers.
- Update and provide effective communication to all customers (both internal and external), delivering an excellent service at all times.
- Build and maintain relationships with all customers.
- Monthly client forecasting.
Import Management:
- Registration of shipments on Compu-Clearing.
- Request for SOB details and shipping line charges.
- Ensure that all shipping line charges are correct and signed off for payment.
- Submit cargo dues via Ports On Line.
- Process Certificate of Origins, EUR1, SADC and GSP Certificates.
- Process on landing delivery & forwarding orders.
- Port Health & Plant Inspector releases.
- Submit relevant documents to the Shipping Lines for final release and Navis update.
- Knowledge of Import Control Act - Prohibited & Restricted goods.
- Application of Import Permits to the relevant departments.
- Stay abreast of industry changes.
Costing & Estimates:
- Prepare estimates for logistics quotes.
- Negotiate best possible rates for ocean/air/road/rail to secure the business.
- Control and manage companies freight rates noting validities and update when necessary.
- Produce estimates within the required time constraints, but with precision and accuracy.
- Assist with tender rate preparations.
- Complete estimates / proposals as per company quote templates.
- Update client rate schedules as and when required.
Competencies:
- Knowledge of Break Bulk & Bulk shipments.
- Good mathematical and analytical skill sets.
- Excellent interpersonal, written and oral communication skills with ability to assist with problem solving and delivering on expectations.
- At least intermediate Excel level.