Descrição
We are currently supporting a client based in US and urgently hiring for a Service Delivery Specialist/ Help Desk for a temporary remote set up until further notice.
Main role: Reporting to the Service Delivery Manager, you are responsible for providing Layer I/Tier I support to Field Engineers/technicians remotely.
Qualifications:
Associate’s or Bachelor’s degree preferred - Computer Science, Networking or Engineering focus
1-2 years field experience as technician or field engineer is a plus
Minimum 2 years of working experience of technical support/ good knowledge in data networking
Familiarity with cabling and troubleshooting.
Proficiency to communicate clearly in written and oral English.
Salary: Php27,000.00 - Php30,000.00 per month
Benefits:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
Experience:
- technical support/ good knowledge in data networking: 2 years (preferred)