Descrição
Job Title: CSP Business Analyst (entry level)
Job Function: Cloud acceleration
Job Type: Permanent
Emp type: Full time
Location: Sheffield
Are you looking for a role that allows you to gain experience in providing data analysis to a global technology business?
Are you looking for a company that will invest in your career and help you develop your skills and knowledge that makes you feel valued?
Insight are looking for an individual, based out of Sheffield to join our cloud acceleration team as a CSP business analyst
The CSP Business Analyst works closely alongside internal teams within Insight to contribute to a better understanding of how to engage with customers, provide support for internal teams to understand the customer base, to create and deliver actionable insight, and collaborates with cross-functional teams in order to ensure that Insight delivers the optimal client experience across EMEA, and drives Customer Lifetime Value (CLV).
Someone who can pick things up quickly, has knowledge around Excel or SQL and would like to build their skills and knowledge around data entry and analysis would be well suited for this role.
Job responsibilities:
- Take ownership and provide deep understanding of Cloud/CSP Customer data during whole Customer Lifecycle (Land, Adopt, Expand, Renew).
- Proactively reduce errors in data quality during system entry, validation, and processing
- Support budgeting, forecasting, financial modelling, profitability, and affiliated reporting
- Supporting with the migration of clients onto our system and dealing with account switch tickets
- Support the Programs & Platform team with data and day-to-day queries
- Endeavour to continuously enhance existing data in order to provide deeper business and customer centric insights.
Skills desired:
- Fully confident in using the Microsoft office suite, especially a high level in using Excel
- Knowledge around SQL desirable
- Coachable and willingness to learn new things
- Can pick new systems and processes up quickly
- Ability to build and establish cooperative working relationships
- Proven ability to communicate effectively with managers and senior members across the organisation as well as external stakeholders
- Any experience with data entry or analysis a bonus
About Insight:
We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.
In addition to competitive remuneration, we also offer other benefits including the ability to purchase additional annual leave, buy IT products at cost price, anniversary awards, and paid volunteer days to allow you to give back in your local community.
We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.
Application Details:
Insight is an equal opportunity employer and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.
Job Types: Full-time, Permanent
Salary: £18,500.00-£22,500.00 per year
Benefits:
- Work from home
Schedule:
- Monday to Friday