IT Support Specialist

Intogreat Solutions Philippines-Quezon City, Filipinas

Job Highlights

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Day 1 HMO w/ Free Dependent
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Life Insurance
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Annual Bonus and Appraisal

Qualifications:

  • CCNA / CCNP Certification
  • At least 1-year relevant experience

Responsibilities:

  • Install, Configure and Administer network devices such as switches/routers/firewall/proxy.
  • Management and maintenance of day-to-day operations of all network-related systems to ensure the quality of service
  • Provide support for Wireless / VOIP / Video Conferencing and other related equipment.
  • Manage VPN connections and tunneling.
  • Escalate faults as required and work effectively with ISP vendor as needed.
  • Assist with ongoing development or related to company policies and procedures.
  • Prepare and maintain network infrastructure documents.
  • Provide on-shore/off-shore support for internal and external clients in a Windows machine Environment
  • Will be required to provide Service Desk/Helpdesk support.

Schedule:

  • 8 hour shift