Descrição
Managed Services (IT Graduate)
- As a Mimecast Managed Services Engineer Graduate, you will be working with our customers in a post-sales environment, delivering an excellent level of managed services to customers focused on key areas of the Mimecast product suite. You will work with customers of varying sizes and you can expect to be working with customers from across the globe. You will continuously work with customers to support and optimise the Mimecast products to a high standard to achieve the best customer satisfaction scores. While supporting customers, engage with various internal Mimecast teams to ensure that technical challenges are handled quickly and appropriately.- You'll need:
- A qualification in Information Technology (Degree or Diploma)
- Detail oriented individual that enjoys working with customers and the challenge of technical troubleshooting
Why Mimecast?
We’re fast thinking. We go big to reach our cyberattack-disrupting goals. And we do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly - and outstandingly. We’re big on honesty because it makes us better. We’re empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. That’s The Mimecast Way.
And the Mimecast way is also a hybrid-working way. We empower our people to balance their time between home and the office in a way that works best for them, their team, and our stakeholders.
Become a Mimecaster and put corporate data under your protection. Fill our teams with respect. And bring cybercrime-obstructing energy to your work. Be passionate. Be powerful. Be alive with purpose.
DEI Statement
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
- In an effort to protect the health and resilience of our global community, Mimecast requires all individuals to be fully vaccinated for COVID-19 and/or receive a negative test before entry into our offices._