Do you enjoy healthy conversations about relative problems or issues with people whom you just met? If so, then join our dynamic team!

Be part of our Customer Service Associate team and enjoy:

  • Handling incoming inquiries from clients & customers;
  • Performing and executing tasks with mínimal supervision;
  • Working with the Team Manager on your daily duties;
  • Performing administrative duties (only if needed);
    We are:
    You are joining Sutherland, a multinational IT and Business Process Transformation company, specializing client solutions from customer activities to client-business relations and management services.

We have:

  • The Industry-leading benefits
  • Paid Trainings
  • A set of global opportunities
  • Not just jobs, but promising careers

You have:

  • Excellent English written and verbal communication skills
  • Strong customer service skills
  • Good analytical and problem-solving skills
  • The ability to work on shifting, weekend and public holiday schedules

Job Types: Full-time, Permanent

Benefits:

  • Paid training

Schedule:

  • 8 hour shift
  • Rotational shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Education:

  • Bachelor's (preferred)

Experience:

  • Customer Service Representative: 1 year (preferred)

Language:

  • English (preferred)