Descrição
The role will handle the following responsibilities:
- Ensures that requests for support are properly logged, assigned, and responded to in a timely manner and according to standards and procedures.
- Ensures that users and other interested parties are kept informed of the progress and corrective action that is taken to avoid or minimize delays.
- Fulfilling the standard operational changes or service requests
Desired Profile:
- Graduate of Bachelor’s Degree in any IT Technical Course
- Preferably with accreditation, experience, or certification in IT Support/Maintenance
- Good Communication Skills (Both written and verbal)
Schedule:
- Day shift
Education:
- Bachelor's (required)
Experience:
- IT: 1 year (required)