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Job Description And ResponsibilitiesPanama, Nicaragua and Belize Country Manager is responsible for leading Visa’s in-market team and sustaining the optimal operating environment by working collaboratively with key stakeholders such as Visa’s Clients, government, regulators and other players impacting Visa’s business in market.Panama, Nicaragua and Belize Country Manager holds a strategic position, should be able to expertly translate strategy to execution, build high quality relationships with all key stakeholders including clients, staff, regulators and other key partners. Country Manager is adept at collaborating and building support of cross-functional teams, in market and beyond, to deliver the best of Visa to the market.The Country Manager has overall management responsibility for all aspects of Visa business operations in Panama, Nicaragua and Belize, which includes managing relationships with financial institution clients, acquirers, merchants, regulators, fintechs, and developing and implementing business strategies, leading business operations and leading a growing team. The Country Manager will have overall P&L responsibility for the Visa business in Panama, Nicaragua and Belize, and is expected to effectively develop local initiatives and deploy Visa’s relevant global solutions in Panama, Nicaragua and Belize to strengthen Visa’s position with clients and identify strategic partnerships to drive local and regional business growth. This role, therefore, requires a high quality leader with the capabilities to both drive superior current state performance and lead transformation to enable sustainable outperformance in the future.
In addition to strong strategic and execution skills, the leader will have what it takes to motivate, inspire and shape a high performing team through leading with vision and role modelling the behaviors key to delivering our sustainable best.Major ResponsibilitiesStrategic and Operational Leadership
- Lead & champion the development of strategy and execution of these strategies for key business initiatives in Panama, Nicaragua and Belize including market expansion, regulatory management, payment product and solutions development and innovation, protect local processing. Strategically aware of the local development of various industries including payments, banking and financial services, retail and technology or trends and other factors with the potential to impact Visa’s current and future business in Panama, Nicaragua and Belize and beyond. Identify success factors for business growth, develop tactical plans to achieve defined goals, and design and implement effective client relationship and business development strategies. Identify and prioritize new business opportunities in market and determine the appropriate level of resource investment to pursue effectively. Having done that, deliver superior change management in executing with these resources. Lead Visa’s strategy with government, central bank and other regulatory institutions within Panama, Nicaragua and Belize. Engage and align Visa’s strategy with these entities. Maintain a keen focus on a well-developed operational risk and control environment and that a strict adherence to Visa compliance practices is maintained at all times through championing risk ownership and accountability in the markets. Focus on achieving business targets through growing the existing business, identifying new business opportunities and producing and implementing new products and services across the markets. Understand market trends in the region, anticipate challenges and take proactive measures to accomplish targets. Represent Visa across multiple areas from business development to regulatory affairs to corporate and social responsibility. Speak at conferences and business forums and undertake media/public relations activities to drive positive perceptions of the company based on genuine substance.Client and Stakeholder Partnerships
- Develop, cultivate and maintain close relationships with client CEOs, management teams, decision-makers and other influencers within Visa’s client banks, acquirers, national banking association, key merchants, merchant associations and partner companies.
Be aware of their views on the current state and future prospects for the payments industry, banking and financial services industry, and technology innovation. Also truly understand the end user consumer and business landscape. Understand clients’ unique strategies, priorities, needs and decision making processes and adapt Visa’s approach to dealing with each client appropriately. Share Visa’s views on industry developments with clients and merchants and articulate how Visa products and solutions can enhance their business results. Engage regulators and other government entities in collaboration with the Visa Government Relations team around Visa’s ability to drive stronger economic growth, business innovation and financial i