Descrição
Our client a luxury 5 star hotel in Doha is looking for a Senior Restaurant Manager to oversee their All Day Dining restaurant specializing in Mediterranean cuisine. It is a very busy restaurant doing between 500 to 900 covers a day breakfast/lunch/dinner.
Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements:
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role in a busy all day dining restaurant in a luxury 5 star hotel.
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software,
- Strong leadership, motivational and people skills
- Acute financial management skills
- Excellent people management skills to motivate and retain staff.
Benefits:
QAR 10,000 - 15,000 + all other luxury hotel benefits