Director IT Operations

Experis Executive looking for a
*Director IT Operations. *The Director IT Operations lead a team of a highly-collaborative and results-oriented IT team members tasked with delivering global IT services across the company. He/She is in charge of scaling, increasing performance, and providing great team member experience in order to help drive forward business success based on world class infrastructure & operations.

Functions & Responsibilities:

• Strategic and operational ownership of IT services and infrastructure
• Drive operational excellence; highly scalable and reliable systems infrastructure, excellent team member services using efficient and agile operations
• Partner with the security function to ensure, security technology services, compliance standards and processes are met
• Develop and maintain relationships with internal and external partners to maximize value
• Help hire a team of IT professionals who are focused on delivering world class experience and support to team members
• Help team members within the IT Team develop and nurture their skills and experience
• Build processes that enable team members to collaborate and execute
• Measure and improve the happiness and productivity of the team

Experience:

• 10+ years of experience in information technology, leading and managing a global IT team in a high growth technology company
• Proven ability to effectively lead and meet business objectives in a global, collaborative and high performance work environment
• Advanced knowledge of enterprise architecture in the area of IaaS, identity and access management (IAM), collaboration platforms and security technology
• Change management knowledge and ability to operate effectively in fast paced environment
• Understanding of IT Service Management (ITSM) and the IT Infrastructure Library (ITIL) frameworks
• Demonstrated experience in vendor management and capacity planning in a fast growth environment
• Knowledgeable in compliance and information security
• Process-oriented with project management skills
• Excellent team management, coaching, and mentoring skills
• Business acumen with the ability to understand business priorities, operations, and IT enablement potential

Experis Divisione Executive