Operation

  • Correct execution of Air imports, Coordinating with the Ground Handling agent & Carriers for Air imports cargo and Airport clearance process.
  • Execution of customs clearance in accordance with UAE customs rules and regulations including customs inspection.
  • Coordinating with customer and arrange delivery to final legs
  • Ensure cargo proper packing & labeling according with carrier, commodity & destination requirement
  • On time creation of Job Costing Sheet once full delivery is done to finance for invoicing
  • Alert and update the shipment details on Logi-sys system
  • Thorough knowledge of dubai municipality food import regulations
  • Thorough knowledge of Dubai Customs regulations
  • Maintain healthy relation with Carriers, local cargo operator, Dnata, EK and partners.

Customer Service

  • Ensure on time update of cargo status to customer
  • Understand customer’s requirement and instruction ( i.e DTC, DTD, description of goods etc
  • Inform customer with the Air imports clearance requirements prior to cargo arrival.
  • On time invoicing of customer,48 hours after cargo delivery.

Qualifications / Experience

  • +3 years’ experience in Air import operations with knowledge in E-mirsal ,Calogi system, Dubai customs procedure, dubai municipality food import regulations, ground handling agent & carrier communication.
  • College/University graduate

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)