Student Affairs Supervisor

Respublica Student Living-Johannesburg North, África do Sul

Respublica is looking for a dynamic Student Affairs Supervisor to join the team at Head Office. The individual must be energetic and a self-starter that can interact and communicate with stakeholders at different levels.

Main Responsibilities:
1. General Operations:

  • Ensure that procedures and policies are reviewed in line with best practice for
    students’ wellness
  • Ensure managers and fellows/leadership team follow all protocols, laws and
    regulations in the wellness and support space to lead students efficiently
  • Identify and communicate to students that are experiencing challenges
  • Respond to crisis engagement, assessment, intervention, and evaluation at res
    level
  • Collaboration with relevant departments to respond and assist in prevent mental
    wellness problems
  • Document and track all mental wellness cases on a monthly basis
  • Supervise the in-residence social worker programme and liaise with the respective
    universities on progress etc.
  • Regularly engage with mental health providers to ensure maximum support for
    the student communities at all time.
  • Ensure alignment to university mental wellness resources.

2. Student Governance (Number of incidents)

  • Administer student discipline process. Ensure that Disciplinary Committees are
    reviewing and actioning disciplinary cases timeously
  • Ensure that disciplinary case administration is being done accurately and
    timeously
  • Participate in student disciplinary hearings
  • Track and report on student incidences on a monthly basis
  • Ensure that incidences are accurately and timeously being captured on Hi-Res.
  • Understand the student Governance processes of key stakeholders (Universities
    Support structures, SADAG, Higher Health, Kaelo etc.)

3. Stakeholder Relationship Management

  • Identify appropriate communication channels for mental health and governance
    issues
  • Ensure that all helplines are readily available to students
  • Ensure that students are aware of support channels within and external to the res.

4. Administration, Assessment, and Organisation Input:

  • Develop a working knowledge of Hi-Res and provide reports and data as
    requested by ResLife management
  • Provide research contribution, training, presentations on student wellness and
    social work impact
  • Establish a sustainable training plan for staff and leadership team on effective
    student mental wellness support
  • Prepare monthly reports on mental wellness and governance
  • Evaluation of Student support and impact of wellness programmes (Formally
    formulate methods to access this data).
  • Constantly align social work research theory with programming to help
    understand challenges.
  • Design comparative analysis to understand residence mental wellness culture and
    behavior.
  • Engage in practice-informed research and research informed practice)

Skills and Attributes

  • Demonstrated experience in the areas of strategic planning and wellness program
    development.
  • Knowledge of professional and ethical standards relating to student wellness and
    social work including and not limited to contracts and relevant legal considerations.
  • Proficiency in planning and assessment of wellness programs and activities.
  • Experience with student wellness assessment and incident management.
  • Knowledge of student development and student learning theories.
  • Ability to relate successfully in one-on-one and group situations with persons
    representing diverse social and cultural identities and interests.
  • Strong knowledge of the cultural, social, recreational, and educational needs of the
    campus community.
  • Strong collaboration and communication skills, both written and verbal.
  • Excellent team building skills.
  • Excellent human relations skills
  • Ability to build positive and effective relationships across the residences.
  • Demonstrate ethical and professional behaviour
  • Engage diversity and difference in practice
  • Advance human rights and social, economic, and environmental justice

A minimum of:

  • University degree or higher
  • Two years of social work/ student wellness experience, one-year administrative
    experience strongly preferred; student leadership experience strongly preferred
    and familiarity with Hi-res system also strongly preferred

Technical Competencies:

  • A strong administrator with excellent IT skills across Microsoft products: Word,
    Excel, Adobe, and PowerPoint (essential).
  • Hi-res software familiarity
  • Social work experience

Job Types: Full-time, Temporary

Ability to commute/relocate:

  • Johannesburg North, Gauteng: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Administration: 1 year (required)
  • Social work/ Student wellness: 2 years (required)
  • Hi-Res system: 1 year (preferred)